RESTAURANT COACHING & CONSULTANCY
We specialise in restaurant coaching and consultancy in the Coventry, Leamington Spa, Warwick and West Midlands area to help restaurants improve their service and over-all dining experience. We have over 13 years of experience in restaurant management, design, menu planning, wait staff training, hosting, and customer service.
You do not have to be a lucrative restaurant to offer first class services. Service is the one thing any restaurant can do that will bring the customer back, from a small sandwich shop to a small family run restaurant.
Our clients are small independent restaurant owners. They own coffee shops, small bistros, diners, hotels, wine bars, pubs, and other local restaurants. We appreciate that running an establishment is hard work and takes up most of your time and energy.
We assist you in finding ways to make best use of your time, polish up your customer service skills, educate your employees to take responsibility, and help you to design an operation for your restaurant that works around your strengths.
Some questions to think about
- Are you losing customers and attributing it to the economy?
Why are restaurants going out of business while others have waiting lists?
Why it is some restaurants serve mundane food but they are still busy?
Why it is some restaurants have great food but no customers?
Do your front of house team complain about not making good tips?
You may ask yourself what’s holding my business back from being successful. Well, this is where we come in and help you find the differences and how to establish and create a grand design to change your business.
How we can help your restaurant
We coach, consult, teach and train you and your colleagues and partners. Areas we focus on:
There are many things you have to keep your eye on everyday in a restaurant. You are only as good as the last plate you served, table you waited on, drink you served, customer you greeted, and the ambience of your restaurant. So through training, coaching, consultancy and leadership you can have a first rate business.
Brand & Design
We strive to develop a personal and focused approach that results in success and by working in partnership with our clients to assist their marketing campaigns.
We are confident about our quality of services and our innovative design. See for yourself and request our client's testimonials.el
We thrive on creativity and communication; we do this by analysing your business, researching your marketplace and recognising your target audience. Only then can we identify exactly which creative elements will best satisfy your business's objectives.
We like to provide creative solutions that can make a real WOW factor; if it's not good enough for us it's not good enough for you.
Refurbishment & Construction
We also work with a team of architects who specialise in commercial properties from renovations to new-builds. They work closely with the local authorities so they have a good succes rate of being able to carry out work while maintaining good relations with the local planning office.
Refurbishments
New Builds
Extensions
Constructions
Design
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